DISTINGUISHING FEATURES OF THE CLASS:  This position involves responsibility for performing a variety of complex and confidential secretarial duties and more difficult office assignments for a department head.  The incumbent establishes office procedures, implements policies and procedures, resolves day-to-day operational problems and organizes and coordinates the administrative activities in the department. The work involves the exercise of independent judgment in giving out information regarding departmental policies and practices and in planning the routine of an office, this position differs from that of Executive Secretary I by virtue of broader project and/or supervisory responsibilities, independence in carrying out tasks and the size of the department or unit. General supervision is received from the department head. General supervision may be exercised over a variety of clerical employees. The incumbent does related work as required.

TYPICAL WORK ACTIVITIES:

• Serves as secretary and office manager to a department head;
• Assists in the development of the department's budget;
• Maintains financial records and prepares annual financial reports;
• Collects financial and statistical data used in preparing reports, budget requests and other various studies;
• Organizes and compiles the data for analysis by the department head;
• Orients and trains new employees;
• Oversees various financial accounts and ledgers and insures proper expenditures;
• Supervises and assigns work to subordinate clerical employees;
• Screens telephone calls to the department head and responds to appropriate inquiries;
• Relieves department head of office detail by making appointments,   receiving calls and referring them to the proper persons;
• Answers requests for administrative information and prepares office reports;
• Opens, reviews, sorts and distributes the mail in accordance with      staff assignments;
• Organizes and coordinates the administrative action in the department, including handling incoming correspondence and drafting responses, and researching background information;
• Organizes, plans and schedules demanding workloads for timely completion;
• Designs and maintains office files;
• Schedules meetings and maintains department head's calendar;
• May operate word processing equipment in the performance of daily tasks;
• Performs a variety of related duties as required.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:  Thorough knowledge of office terminology, procedures and equipment; thorough knowledge of business arithmetic and English; thorough knowledge of the organization, functions, laws, policies and regulations of the agency; ability to handle office detail independently, including composition of important letters and memorandum; ability to plan and supervise the work of others; ability to understand and carry out complex oral and written directions; ability to operate word processing equipment or a microcomputer; ability to interact in a professional manner with the public regarding various concerns; ability to establish effective working relationships with a variety of people at all levels of the organization; personal integrity necessary to maintain confidentiality pertaining to office matters.